THE BRAND YOU CAN TRUST
Choose your genuine parts partner
When it comes to parts, it’s not only important to fit the best – it’s also crucial to make sure it’s genuine too. Counterfeit parts mean compromised quality, which means compromised safety and performance. For true peace of mind at all times, do the best for you, your business and your customers by only ever fitting ZF Aftermarket. Choose quality, reliability, safety, expertise and performance, from your genuine parts partner.
THE REAL DEAL
Look out for counterfeit parts
Products which are copied, stolen or counterfeited usually feature inferior materials that are poorly or carelessly processed. In terms of steering parts and chassis components, this leads to cracks in the rubber, whilst oscillations and vibrations are not absorbed. Inferior products can lead to increased tire wear, poor ride comfort and / or unstable cornering behavior in the steering system and chassis. In the worst case scenario, the component can break while driving and, as a result, endanger the lives of the passengers. Choose ZF Aftermarket genuine parts and you choose quality you can rely on, 100%.
BENEFITS AND RISKS
Maximize rewards - minimize risks
ZF Aftermarket is a name you can trust. For over 100 years, we have stood for quality, performance and engineering excellence. That’s because we use only the strongest, highest-grade materials to offer a longer lifetime. We also employ the cleanest and most efficient manufacturing processes and guarantee that every part is rigorously tested before leaving our dedicated facilities. Don’t take the risk of choosing inferior quality parts. Choose the best. Choose real ZF Aftermarket genuine parts.
LEGAL LIABILITY FOR SPARE PARTS
Who is liable for defective products?
Spare parts on the internet are cheap. So, it doesn’t matter where they come from. Right? Wrong! After all, as a workshop or a distributor, your reputation rests on providing the best parts. Your customers trust you to always fit the best or supply the best – which is why you should always choose ZF Aftermarket.
If a workshop installs a spare part, it must ensure that it is flawless. If the part turns out to be defective or even causes an accident, the workshop may have to assume liability. (For instance, if the spare part comes from an unverifiable source, if it is not possible to determine the manufacturer or the suppliers, or if the part was purchased from outside the European Union.)
Similarly, if a distributor supplies a fake part to a workshop, they may have to assume liability if it is defective or leads to a vehicle malfunctioning or coming off the road. In cases like these, the product liability law will consider the workshop or distributor to be the manufacturer. This is a serious risk for your business – and, of course, your reputation – especially when dealing with safety parts.
Our recommendation: only use branded spare parts from a reliable source like ZF Aftermarket. Only choose ZF Aftermarket genuine parts.
CUSTOMERS AND PARTNERS
Protecting our customers and partners
Our commitment goes beyond providing high-quality automotive parts. We are devoted to guaranteeing the safety and satisfaction of our customers, actively combating counterfeit products to safeguard your investment and well-being. If you are unsure about the origin of any parts, we are here to assist you in verifying the authenticity of your products. For immediate assistance or to report suspicions of counterfeit products, please contact us: product-compliance.aftermarket@zf.com
FIND YOUR PARTNER
Find trusted partners for genuine parts
Choosing original spare parts ensures quality and reliability for your vehicle. With the ZF Aftermarket Partner Finder, you can easily find a trusted partner near you. Simply enter your town or zip code and select the type of service you're looking for. You can also activate automatic location detection for convenience. The results list and map will show all partners in your area. Use filters to search by specific vehicle categories or adjust your search radius. Select a location to view detailed partner information or plan your route. Trust our network of reliable partners for the best service and genuine parts.
